CLM Customer Support - STL Digital

Industry

Technology

Services

Enterprise SaaS

Background of the Customer

Provide 24/7 customer support for CLM Software across the globe and address the customer issues reported in the form of requests, problems, and defects with the L2, L2.5, and SE support teams in the shift.

Key Objectives/Challenges

Expansion of Customer Support
Professional Service
Admin Services
Config Service
DB Support
Cloud Operations

Our Solution

Product Certified Associates
Managed Services
24X7 Support
SLA based Solutions
Located between Bangalore and Pune.

The Impact

100%

Response and Resolution SLA

100%

Customer Satisfaction Index

80%

Scope increase by December

Industries

STL Digital caters to a diverse range of industries, including communication and media, technology, life science and healthcare, energy, resources and utilities, manufacturing, and professional services. With their deep domain knowledge and extensive experience, they provide tailored solutions and digital transformation strategies that address the unique challenges faced by each industry. By leveraging their expertise and innovative technologies, STL Digital helps organizations in these sectors unlock new opportunities, optimize operations, and drive growth. Their commitment to delivering value-driven solutions has established them as a trusted partner for businesses across a wide spectrum of industries.

Communication and Media

Finance & Services

Technology

Life Sciences and Healthcare

Energy, Resources and Utilties

Manufacturing

Consumer Industry

Our Services

STL Digital offers a comprehensive suite of services including SaaS and cloud solutions, data analytics and AI services, cyber security expertise, and product engineering capabilities. Their SaaS and cloud services provide scalable and flexible solutions for businesses, while their data analytics and AI services enable organizations to derive valuable insights from their data. With a focus on cyber security, they ensure robust protection for digital assets. Additionally, their product engineering services support the development and enhancement of innovative products. STL Digital is committed to delivering high-quality, cutting-edge solutions to empower businesses in today’s digital landscape.

Cybersecurity

Cloud

Data Analytics & AI

Enterprise SaaS

Product Engineering

Digital Experience

Insights

STL Digital provides valuable insights through their thought-provoking blog, insightful case studies, and informative white papers. Their blog covers a wide range of industry topics, offering expert perspectives and analysis. The case studies showcase successful projects and solutions, highlighting their expertise and problem-solving capabilities. The white papers delve deeper into emerging trends and technologies, offering in-depth knowledge and actionable insights. Through these resources, STL Digital empowers businesses with the information they need to stay ahead in today’s dynamic digital landscape.

Blogs

Case Studies

Whitepapers / PoVs

Web Stories

STL Digital is a global IT services and consulting company dedicated to delivering exceptional digital transformation experiences for enterprises. Our strategic partnerships with top technology firms and startups enable us to provide end-to-end digital solutions that enhance customer experiences. With a comprehensive portfolio of services, including product engineering, cloud and cyber security, data and AI, and enterprise SaaS, we work closely with businesses worldwide to deliver innovative experiences and operational excellence with agility. As a wholly owned subsidiary of Sterlite Technologies Limited (STL), a prominent integrator of digital networks offering All-in 5G solutions, STL Digital benefits from our parent company’s expertise and resources in digital transformation and network infrastructure.

Contact Us

To get in touch with STL Digital, simply reach out to their dedicated contact team. Whether you have inquiries, partnership opportunities, or require assistance, their responsive contact team is ready to assist you. With various communication channels available, including phone and email, STL Digital ensures a seamless and prompt connection with their experts, enabling you to discuss your specific needs and explore potential collaborations. Don’t hesitate to contact STL Digital today to start a conversation about your digital transformation journey.

Technology

Enterprise SaaS

Background of the Customer

Key Objectives/Challenges

Our Solution

The Impact

100%

Response and Resolution SLA

100%

Customer Satisfaction Index

80%

Scope increase by December

Industries

Services

Industries

Our Services

Insights

About Us

Contact Us